Troubleshooting Learn360: 401 Message

October 11, 2012
If you are getting a 401 error when they try to show a video from Learn360, switch your Video Format to Flash.
You can either do that on a video by video basis by clicking “Switch to Flash” under Format, just to the right of the video, or you can go to My Preferences, click the Media tab, and select Flash Player for the Preferred Player.